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Leadership Impact

May 27, 2020

Sooner or later, all of us will experience betrayals in life. The key isn’t going to the ends of the earth to avoid betrayals altogether. That will never happen. Rather, the key is in learning how to respond to betrayals when they do happen. In this episode, Kari and Paul show how an inability to recover from...


May 20, 2020

When we think of a “betrayal,” we often think of an earth-shattering, personally-devastating, stabbed-in-the-back sort of deception. But betrayals come in all shapes and sizes. And failure to acknowledge and deal with the “little betrayals”—such as routine gossip at the water-cooler—can have a huge effect on...


May 13, 2020

How often do we think we are on the same page with our colleagues—only to find out a little (or a lot) later that we had our wires completely crossed? Unclear agreements are incredibly common. In fact, one could say that most of the agreements that we make at work are at least partially unclear. And these...


May 6, 2020

Moods are everywhere! We are always in one mood or another. In a way, they are the background tone of our existence, the lens through which we see the world. In this episode, Kari and Paul look at which moods support trust and which make trust all but impossible to sustain. Although moods have an outsized effect on our...


Apr 29, 2020

We often think of trust as a binary -- either you have it, or you don’t. Either it’s there, or it isn’t. Like a light switch, we think trust is either “on” or “off,” with nothing in between. This extreme view of trust leads to some extreme behaviors. With a single violation, we can easily write off the...